Privacy Policy

WITH THE FOLLOWING STATEMENT, WE COMPLY WITH OUR STATUTORY DUTY TO INFORM YOU ABOUT THE STORAGE OF DATA, THE TYPE OF DATA, THEIR PURPOSE AND OUR IDENTITY. YOU CAN FIND OUR COMPLETE CONTACT DETAILS AT THE END OF THIS PRIVACY POLICY.

This privacy and cookies policy (the “Privacy Policy”) describes how Neptune Mutual Association (“Neptune Mutual Association”, “we” or “us”) treat information you provide to us or that we collect, including how we use such information, how we protect the security of such information and how you may change or request that we amend such information from our systems. This includes any information we generate regarding your use of the website that does, or can be used to, identify you (“Personal Information”).

Except as described in this Privacy Policy, we will not, without your consent, sell or rent to any third party any Personal Information collected through this website or the Service. Please note our website includes hyperlinks to other websites neither owned nor managed by us. We strongly encourage you to review the privacy policies of any website you visit before supplying Personal Information through that website.

What information does Neptune Mutual Association collect through its public website, or other interactions, and how is this information used?

Neptune Mutual Association may collect certain Personal Information through its website when you choose to submit such information to us through email, an online form or other method. This includes Personal Information you provide to Neptune Mutual Association in order to request additional information about the marketplace that we moderate, membership enquiries, press inquiries or for other purposes.

You do not need to provide this information to us but if you don’t, we will not be able to respond to your communication. We use this information to answer any issues or concerns and to monitor our communications with external parties for quality and training purposes. We use this information because we have a legitimate interest in understanding feedback from interested parties and in responding to your communications in a consistent way. We will keep this information for as long as you have a relationship with us or, if you do not have a relationship with us beyond this communication, for a reasonable length of time that lets us understand how people use our website.

Storage of Personal Data

The following data will be collected without your intervention and stored until automated deletion:

• if necessary IP address of the requesting computer, as well as device ID or individual device identifier and device type,
• name of the retrieved file and amount of data transferred, as well as date and time of retrieval,
• Message about successful call,
• requesting domain (origin of your request, from which you came to our website(s)),
• Description of the type of internet browser used and, if applicable, the operating system of your terminal and the name of your access provider,
• Location information, including location data from your mobile device. Please note that on most mobile devices, you can control or disable the use of location services in the mobile device's settings menu.

Our legitimate interest in accordance. Art. 6 para. 1 sentence 1 lit. f DSGVO for the collection of data is based on the following purposes:

• Ensuring a smooth connection setup and comfortable use of the website,
• Evaluation of system security and stability as well
• for further administrative purposes.
• In no case we use the collected data for the purpose of drawing conclusions about you.

Affected rights

On request, we will be pleased to inform you whether and which clearly personal data about you are stored (Article 15 GDPR), in particular the processing purposes, the category of personal data, the categories of recipients to whom your data has been disclosed or will , the planned storage period, the right of rectification, deletion, limitation of processing or opposition, the existence of a right of appeal, the origin of their data, if they were not collected from us, as well as the existence of automated decision-making including profiling.

You also have the right to correct any incorrectly collected personal data or to complete incomplete data collected (Art. 16 GDPR). Furthermore, you have the right to demand that we restrict the processing of your data, provided that the legal conditions for doing so are met (Art. 18 GDPR). You have the right to receive the personal data relating to you in a structured, common and machine-readable format or to request the transfer to another person responsible (Art. 20 GDPR). In addition, you are entitled to the so-called "right to be forgotten". You can request the deletion of your personal data from us, provided that the legal prerequisites exist (Art. 17 GDPR). Regardless of this, your personal data will be automatically deleted by us if the purpose of the data collection has been omitted or the data processing has been unlawful.

IN ACCORDANCE WITH ART. 7 (3) GDPR, YOU HAVE THE RIGHT TO REVOKE YOUR ONCE GIVEN CONSENT TO US AT ANY TIME. AS A RESULT, WE ARE NO LONGER ALLOWED TO CONTINUE THE DATA PROCESSING BASED ON THIS CONSENT FOR THE FUTURE.

You also have the right to object to the processing of your personal data at any time, provided that a right of objection is provided for by law. In the case of an effective revocation, your personal data will also be automatically deleted by us (Article 21 GDPR). If you would like to exercise your right of revocation or objection, it is sufficient to send an e-mail to the e-mail address listed at the end of this privacy policy. In case of violations of the data protection regulations you have acc. Art. 77 DSGVO the possibility to file a complaint with a supervisory authority.

Does Neptune Mutual Association use “cookies”?

Our website uses cookies to distinguish you from other users of our website and to collect information about your online preferences. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

We use the following cookies:

Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website.

Analytical/performance cookies. These cookies collect information about how you use our website. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. These cookies are sometimes placed by third-party providers of web traffic analysis services, such as Google Analytics.

Functionality cookies. These cookies remember choices you make and are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

Targeting cookies. These cookies collect information about your browsing habits such as the pages you have visited and the links you have followed. We will use this information to make our website more relevant to your interests. They are also used to make advertising more relevant to you, as well as to limit the number of times you see an advert. These cookies are usually placed by third-party advertising networks. They remember the other websites that you visit and this information is shared with third-party organisations, for example advertisers.

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

Most internet browsers are automatically set up to accept cookies. However, you can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. Please refer to the help and support area on your internet browser for instructions on how to block or delete cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

Data Security

We take all necessary technical and organizational security measures to store your personal data so that it is not accessible to third parties or the public. If you would like to contact us by e-mail, we would like to point out that the confidentiality of the transmitted information can not be completely guaranteed with this communication method. We therefore recommend that you send us confidential information only by telephone or by post. For e-mail communication, we recommend the best possible encryption of your outbox via SSL technology.

Duration of Data Storage

The data collected will be stored by us as long as necessary for the performance of the contracts we have entered into, or you have not exercised your right to cancellation or your right to transfer data to another company.

For example, we use cookies to statistically record and evaluate the use of our website and to optimize our offer for you. These cookies allow us to automatically recognize when you visit our website again that you have already been with us. These cookies are automatically deleted after a defined time. The data processed by cookies are for the purposes mentioned in order to safeguard our legitimate interests as well as third parties according to Art. 6 para. 1 sentence 1 lit. f DSGVO required. Most browsers accept cookies automatically. If you do not want us to recognize information about your computer, please set your Internet browser to delete cookies from your computer hard drive, block all cookies, or warn you before a cookie is stored. You can find out how to delete or block cookies in the Help and Support section of your Internet browser. There you will find instructions for searching the file or directory where cookies are stored. Please note in any case that the complete deactivation of cookies may mean that you can not use all functions of our website.

Data Protection Policy Changes

This privacy policy is currently valid.

Due to the further development of our website and offers or due to changed legal or regulatory requirements, it may be necessary to change this privacy policy.

Neptune Mutual Association Contact Details

We are pleased to help all concerned in connection with the handling of personal data and exercising their rights. For assistance please contact info@neptunemutualassocation.org. We are committed to dealing with all questions promptly.